Terms & Conditions

Effective Date: September 18, 2025

At Coastal Pilates Co., we take your safety, privacy, and security very seriously.

Our Terms & Conditions are designed to protect your rights as a client and to ensure a transparent, respectful, and safe relationship between you and our studio. By using our website or engaging with our services, you agree to the following terms and conditions, which govern your access to and use of our offerings.

We encourage all clients and visitors to read this page carefully. If you have any questions or concerns, please contact us directly at hello@coastalpilatespc.com or TBD

1. Use of Website and Services

By accessing our website or engaging in any services provided by Coastal Pilates Co. (including in-person classes, private sessions, online content, or purchasing equipment), you agree to abide by these Terms & Conditions.

You must be at least 18 years old to register for services or make purchases through our website, unless supervised or approved by a parent or guardian.

2. Class Reservations & Cancellation Policy

Class Bookings: Reservations can be made online, in person, or via phone.
Cancellations: We require a minimum of 12 hours' notice to cancel a class without penalty. Late cancellations or no-shows may result in a fee or loss of class credit.
Private Sessions: Cancellations within 12 hours will be charged in full or result in forfeited session credit.

3. Payment Terms

All services, classes, packages, and merchandise must be paid in full at the time of booking or purchase.
We accept major credit cards, debit cards, and other payment methods as listed on our website.
Prices are subject to change without prior notice, though we strive to notify clients of significant changes in advance.

4. Shipping & Returns

Coastal Pilates Co. does not ship most products. Select equipment purchases may be eligible for domestic shipping (see our Shipping Policy for full details).
All sales are final unless stated otherwise. Returned items may be subject to restocking fees. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

5. Health & Safety Disclaimer

By participating in any Pilates session (in-person or virtual), you acknowledge that you are in good health and able to engage in physical activity.
Always consult your physician before starting a new exercise program, especially if you have any pre-existing medical conditions.
Coastal Pilates Co. is not liable for injuries sustained during classes, sessions, or while using our content or equipment unless due to negligence on our part.

6. Studio Conduct

To maintain a safe and inclusive environment:

Clients must treat instructors and fellow clients with respect.
Harassment, discrimination, or disruptive behavior will not be tolerated and may result in immediate termination of services without refund.
Proper athletic attire and footwear (if applicable) are required.

7. Intellectual Property

All content on this website—including text, photos, videos, logos, and instructional material—is the property of Coastal Pilates Co. and protected by intellectual property laws.

You may not copy, reproduce, distribute, or use our content without express written permission.

8. Limitation of Liability

Coastal Pilates Co. shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our services, website, or equipment.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of our website or services indicates your acceptance of the revised terms.

11. Contact Information

If you have questions or concerns regarding these Terms & Conditions, please contact us:

Coastal Pilates
TBD- Address
TBD- Phone
hello@coastalpilatespc.com
coastalpilatespc.com